Police officers and genuine bank officials will never phone and ask you to divulge PIN numbers over the phone or send couriers round to collect cards…this is the reminder we are issuing after officers across the country have seen examples where scammers claim a person’s bank account has been hacked.
The bogus bank official will then advise you to hang-up and phone the number on the back of their card. However, because the fraudsters don’t themselves hang up, the victim is unwittingly still on the line to them rather than their starting a fresh conversation with their bank.
They are then asked to hand over PIN numbers, either verbally or by keying them into the handset, and are told a courier will arrive to collect their cards. And of course armed with the cards and PIN the account is at their mercy.
These calls are all being made to elderly, vulnerable residents – the types of people the offenders believe are more likely to fall for their scheme or that they can confuse into handing over bank details.
We would therefore ask that you help us by sharing this safety message with elderly friends and family members.
Our advice is always to be wary of unsolicited callers, whether on the phone or in person. If in doubt, hang-up or close the door…and call police.
Anyone who believes they’ve been targeted by fraudsters should call police on 101 or if a crime is in progress dial 999.
Thank you from